Returns & Exchanges

At Giving & Living Gift Co we want you to be satisfied with your shopping experience therefore should you change your mind on a product you can return it within 14 days of the delivery date provided the product is unused and in its original packaging and accompanied by a receipt.

Returned items because of change of mind will be given a refund for the full purchase price minus any delivery charges.

Items that are faulty are eligible for a refund or exchange and will be managed on a case by case basis.

Please note:

  • There is no exchange on sale items
  • A refund or exchange is only processed once we have received the item in question
  • The customer is responsible for shipping costs to return the item (unless faulty or damaged)

Please return items to:

Giving & Living Gift Co.
Shop 9, 2 – 8 Trinity Beach Road
Trinity Beach
Qld 4879

Free Postage for Orders over $150!